Privacy Policy

1. Who we are (data controller)

marlowickiup.com, PE. Address: 15A Peremohy Ave, Kyiv, 02000, Ukraine. Contact email: booking@marlowickiup.com. Phone: +380 980 898 5811.

Legal representative: Alex Anderson, Managing Director.

2. What personal data we collect

• Contact and identity details you provide (e.g., name, phone number, email).
• Booking inquiry details (e.g., requested dates, participants, and other messages you send).
• Site usage information collected automatically (e.g., IP address, device/browser information, pages viewed, and referring URLs).

If you contact us through forms or booking-related actions, we process the data you enter to respond and manage your request.

3. Legal basis for processing (Ukraine)

We process personal data in accordance with the applicable Ukrainian law, including the Law of Ukraine «Про захист персональних даних».

Where processing is needed to provide services or to take steps prior to an electronic contract, we apply the rules for electronic commerce. We ensure that the required information for electronic commerce and terms of an electronic contract is presented for the booking/payment flow, including the identification information and contractual conditions required by: Закон України «Про електронну комерцію», Стаття 13. Інформація про суб'єкта електронної комерції та умови електронного договору.

If your booking creates a distance consumer contract, we provide pre-contract consumer information before you are bound, including information about the seller/performer, price, and key terms, as required by: Закон України «Про захист прав споживачів», Стаття 13. Право споживача у разі укладення договору на відстані.

4. Cookies and similar technologies

We may use cookies and similar technologies to operate the site and to collect analytics/measurement and/or identification-related information. Where cookies or similar technologies require consent, we implement notice and consent in line with Ukrainian requirements, including the Law of Ukraine «Про електронні комунікації» and the Law of Ukraine «Про захист персональних даних».

You will be able to review information about cookies and manage consent where applicable. Consent, when used as the legal basis, is obtained and evidenced in a way that complies with the electronic-communications rules.

References: Закон України «Про електронні комунікації»; Закон України «Про захист персональних даних».

5. How we use personal data

• To respond to booking inquiries and manage communications with you.
• To process a booking/payment flow and, where applicable, to conclude and manage an electronic contract.
• To maintain and improve our website, security, and service quality.
• To analyze site usage (including via cookies/analytics) where permitted, including to understand user preferences and measure performance.

6. Who we share personal data with

We may share personal data with service providers (processors) that help us run the website and manage booking-related activities (for example, hosting, email delivery, and technical support), under appropriate confidentiality and data protection measures.

We may also disclose data if required by law or for lawful purposes, including to comply with applicable Ukrainian regulations.

7. International data transfers

If personal data is processed by our service providers outside Ukraine, we ensure that appropriate safeguards are used in accordance with applicable Ukrainian requirements. Where needed, we provide details upon request.

8. Data retention

We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, including to provide requested services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of request and applicable legal requirements.

9. Your rights

Under Ukrainian law (including the Law of Ukraine «Про захист персональних даних»), you may have rights relating to access to your personal data, correction of inaccurate data, and other rights provided by law.

To exercise your rights or ask questions, contact us using the details below.